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Hey RfR Member! So glad you are interested in what we’ve have cookin’ for this fall.
STARTING FALL 2019 WE WILL BE RENTING WORK WEAR, WEEKEND WEAR, OUTERWEAR - ALL THE OTHER “WEARS”!
We are so proud of starting the rental revolution in Canada; innovation is in our DNA! The only thing we love as much as innovation is providing outstanding service to our customers. From day one you’ve been asking us to let you borrow more than special event dresses and accessories. You want to look as fabulous at work and on weekends as you do at weddings and galas! We are excited to be a part of that fabulousness with our clothing rental subscription service launching this fall.
WHAT YOU NEED TO KNOW:
Our subscription service will be offered by invitation only. With over 93,000 Rent frock Repeat members we want to make sure to offer the best service out the gate, so we are offering 5,000 subscriptions to begin.
Haven’t received an invitation and want to be on the wait list? You can do so here.
HOW DOES THE RFR SUBSCRIPTION SERVICE WORK?
As an RfR subscription member, you will receive a monthly box of clothing delivered to your home. The pieces in your delivery can be selected by you or carefully curated by an RfR stylist; your choice. If there is one thing we learned from our 8 years of styling each of you for special events it’s this: some of you know exactly what you're looking for while others want to leave all the details to our incredible team of stylists. Either way, you will get to decide with every piece and with every delivery.
You can pause or cancel your subscription at any time. We know life changes and if you plan on escaping to the cottage for a month with only a bathing suit and sandals in hand – we get it! But remember, we are also there if you want to have some fun weekend frocks for those trips into town!
HOW MANY PIECES DO I GET IN EACH BOX &
HOW MUCH WILL IT COST?
The second thing we learned from working with each of you is that everyone has different needs. We are consistently told “you can’t please everyone” but if you are an avid RfR member, you know that has never stopped us from trying. So, although we’ve finished almost all the details for our new service, we want your feedback on the important stuff.
Our first 5,000 members will fill out a style profile outlining how they will be using the service, which will dictate the styles, designers, frequency and cost.
What occasions will you use it for most: Work? Weekends? Holidays? Nights out on the Town?).
How often do you want new options: 2-3 a week? 6 each month?
What designers do you want to slip into? Designers that retail from $100 to $300? $300-$600 or $600+
Now based on your detailed profile, we will buy options that work for your lives, based on your needs.
Of course, we know it wouldn’t be Rent frock Repeat if we didn’t give you a hand through the process. We will make suggestions and of course introduce you to designers that you didn’t even know would be perfect for YOU!
We know! How genius is that? A store that is 100% built for, and by, our customers. It is literally like having a stylist at your home every morning with a closet filled with exactly what you need each day.
We plan to offer this same service to everyone after the initial launch, so if you haven’t received an invite to be part of the inaugural group, add your name to the wait-list here and we will have you join us just as soon as we can.
YOU MAY HAVE QUESTIONS ABOUT THE RfR YOU'VE COME TO KNOW AND LOVE.
a. Are you still renting dresses?
b. Can I purchase a dress from your inventory?
c. I have a dress bundle package that I purchased or a store credit. How can I use them?
d. Is your showroom still open?
For answers to these and other questions, please visit our FAQ page for all the answers.